Setting Up for Call Recording: First, verify your phone number with Wave by tapping the Phone icon in the bottom tabs. This links with our phone partner, Twilio, to display your caller ID when placing calls through Wave.
You will be shown a 6-digit confirmation code. When Wave calls you, answer, and you will be prompted to enter that code.
Recording Outgoing Calls:
Initiate a Call: Choose a number from your contacts or enter it directly on the phone screen.
Connect Through VOIP: The call will be placed through the app. You can begin talking when you see the green On Call banner.
Complete the Call: After finishing your call, hang up. Your transcript and summary will start processing on the main screen within a few moments.
Recording Ongoing Calls. If you received a call and want to start recording, you can do that, too!
Start Receiving a Call: When you get an incoming call and wish to record it, accept the call as usual.
Activate Recording: Go to Wave and tap 'Record Ongoing Call.' You'll receive a call from the phone bridge.
Merge Calls: On your phone, tap "Hold & Accept" for the bridge call, then "Merge" once connected.
Pro Tip: Always inform the other party that you are recording the call for transparency and legal compliance.