Invoices and Receipts

Whoever charged you sends the receipt. For a subscription bought on the web, that's Stripe, and Wave can get you any invoice and add your company details to it. For the App Store or Google Play, the receipt comes from Apple or Google, and Wave can't create or change those receipts.

Not sure where you paid? At app.wave.co, open Settings → Plan & billing and read the Billed through… line. See managing your subscription.

Download an invoice

Add your company details or VAT number

Wave's web checkout doesn't ask for a business name, address, or tax ID, so invoices start out showing only your email. To add them, email support@wave.co from the email you sign in with, and include:

• Your organization's legal name
• Its billing address
• Your VAT or tax ID, if you have one
• The invoice numbers you need updated, if any

Support adds the details to your billing profile, and every invoice from then on shows them. Stripe doesn't let anyone rewrite the "Bill to" section of an invoice that has already been issued, so on past invoices the details are added as separate labelled fields.

You never got the receipt email

Stripe sends receipts to the billing email on your subscription. That's usually the email you signed in with when you bought it, so it can be an old address or an Apple relay address (…@privaterelay.appleid.com). See Apple Private Relay addresses.

• Look it up yourself: the billing portal (above) lists every invoice, whatever email it was sent to.
• Send future receipts somewhere else: email support@wave.co with the address you want. That changes where invoices and receipts go, and nothing else on your account.

Wave Teams and gifts

• Wave Teams: on the team console's Billing page, Invoices and payment method opens the Stripe portal with every invoice for the team. See Wave Teams.
• Gifts: the buyer gets a receipt email with the gift code right away. See Gifting Wave.

FAQ